In order to have service performed on your instrument cluster, you must agree to the following:
Any instrument clusters left more than 30 days will be considered “abandoned” and will be added to our inventory.
Once you submit your information for free shipping, your free shipping label will be EMAILED to you. Check all spam folders and trash if you do not see your free shipping label within 1 business day.
In order to perform repairs on any instrument cluster, I (the customer) understand the unit will be dismantled. If upon disassembly defective parts such as a 2nd Gen. x15 stepper motors are no longer useable, I (the customer) will be responsible for the repair cost.
Clusters sent to us for repair MUST be sent as a complete unit. No individual cluster parts may be sent.
Turnaround times are an estimate and not a guarantee.
Tamper-proof labels will be applied to your cluster after repairs. Removing them will void your warranty. Our warranty is only associated with parts that we repair.
Prices do NOT include sale Tax or Shop Supplies.
A minimum Fee of $50.00 is applicable if only changing individual bulbs.
Rear view mirror display repairs DO NOT have any warranty at this time.
Free shipping to our facility is by requesting our pre-paid UPS ground label via E-mail. Customer is always responsible for return shipping.
Free shipping offer ONLY applies to the lower 48 States of the U.S.
In the event we do not perform repairs to your part, customer is responsible for the ROUND TRIP shipping.