Instrument Cluster Repair
Step 1: Create a Free Shipping* Label NowFill out the form below and you will immediately receive a pre-paid UPS Ground label to print and put on your box! (All cluster repairs include FREE shipping to us. Customer must pay flat fee of $24.00 for return shipping and handling. Cluster may take 3-6 days to travel in each direction. Contact us for quicker shipping. Additional charges may apply.) See full pricing details in new window.
Step 2: Remove your Instrument ClusterSimply remove the cluster from your vehicle (click here for instructions) and package it tightly. Make sure there is at least 2″ of padding around the entire cluster once it is packed up.**
Step 3: Send It Off!Apply the printed UPS label to the package and drop it off at the UPS store nearest you.
Step 4: Repairs and PaymentOnce we receive your cluster, we’ll complete a full bench test to confirm the repair services that are needed. We will then call you to review and approve the repair services and any aftermarket instrument cluster upgrades you may be interested in. You will not be charged until you have approved the repairs! Repairs are usually made within 1-3 days of the time we receive your approval. Payment can be made by credit card or via PayPal. Prices do not include sales tax or shop supplies. Read what our customers are saying! *Free Shipping only in the lower 48 state of the US. We will pay for shipping to our location. There is a $24 flat rate fee for return shipping & handling. Customer is responsible for return shipping. **We are not responsible for damaged or destroyed instruments during transit.
I am so relieved and amazed at how PROFESSIONAL, KIND, COURTEOUS, AND HELPFUL this company is. They own up to what they say they will do and they make it painless every step of the way. I have come across too many money hungry companies with poor service and no quality products that make it near impossible to contact them once they have your money. I most definitely will recommend these awesome people. I will be sure to spread the word. THANK YOU SO MUCH FOR YOUR EXCELLENT SERVICE. Sincerely, a happy customer
2003 GMC Denali cluster rebuild
Entire process worked perfectly. From supplied shipping label, quick turnaround on repair, reasonable price and now it works! Just 1 week turnaround time. Keeping the same cluster ensures mileage continues to be accurate. Will recommend to anyone needing this service. Thanks.
GOOD JOB!! VERY PROMPT SERVICE, UNIT WORKED VERY WELL. JOB WAS DONE JUST YOU SAID IT WOULD BE. WILL USE YOUR SERVICE AGAIN.. THANKS MUCH..
Nice to finally deal with people that know what their doing.Couldnt have been more polite austin was very halpfull and didnt try to talk me into alot of extras.
I sent my cluster in for a total rebuild but it was returned with one bulb not working. Returned and it was fixed immediately and returned with out charge. Everything perfect now.
My experience with the staff and service at GM Cluster Repairs has been First class all the way. In a period where many organizations spend little to no emphasis on customer service and communications I found through my experience that your Team is the model for many other customer service orientated businesses to follow. My instrument cluster was repaired and delivered in both a timely and efficient manner. Communications were first class both from the customer service desk and the technicians bench. I highly recommend GM Cluster Repair. Thank you for a job WELL DONE!!!
Timelyness was great, product quality of the upgrade items was really nice. Had a small issue with one of the upgrade products; sent back without questions and changed it out! No questions asked, return label generated on first contact. Liked the attitude of wanting to take my issue right. Did not try and dumb me down or sharp shoot my concerns. It was simple: they listened and said we'll get you a return label out ASAP. It was there when I logged on. I created a longer delay in returning it than GMICR did. They even contacted me to inform me of a discounted service while my original shipment was in route to them. Took advantage of the complete rebuild of my 2004 Z71 cluster. Super, will reconmend to my GM driving friends without any concerns. Austin, great job! JMC
I received my cluster yesterday and put it back in the truck Everthing is working welljust wanted to say thanks
Hello all my speedometer was broken so I checked sites and chose this one .I talked to Austin and he was great technician to speak to .Everything about the job was made simple by the video and I had my entire cluster rebuilt and their costumer service and shipping are great. Thanks for getting my truck back on the road. Woo Woo
Austin was great to work with, 5 stars for this company
So Easy My Granddughter Could Do It!
The video instructions are clear and easy to follow. It took less than five minutes to remove the cluster. (It actually took longer to package it.) Two weeks later, it was back and it took about 10 minutes to reinstall.
I used the VIP service and Austin turned it around in a couple of hours; the slowest part of the service was UPS ground from VA to UT and back.
Since our local Chevy dealer quoted us almost $800 to fix just the oil pressure gauge and the vehicle would have been at the dealership for two weeks or more, I can't recommend this service highly enough. Thanks!
Cluster works as expected.This company is easy to work with no surprises.I will send you more customers.Thank You.Dave.
It is nice to have the cluster for my Avalanche repaired and working properly again. If anyone is needing theirs repaired I would recommend a complete rebuild. The cost is not that much more and it is guaranteed for life.
Everything works great ,Thank you very much
Just received my Cluster and everything works as promised. Even with the amount of shipping days involved I was only without it for 8 days
and that was becasue of the weekends.
Same thing at the local Chevy Dealer would have cost me $560.00 including labor for 10 minutes of work.
very hapy with the work donne on my cluster very proffesional staff gave me the exact information no lies congradulations will not hesitate to refer this company to friends thank you robert
2003 Avalanche Cluster Guages
I found their ad in the Auto Trader and typed in their web site and watched their video looked easy, so taking a leap of faith, I called them. I found out how much it would cost I wanted all the gauges replaced because I didn't want to go though this again I paid an extra 30 bucks to get it repaired and sent back the same day they got it which they did. Totally impressed got it back put back in works Great. On a personal note: When your taking the cluster out don't just pull on it, if it doesn't come out easy it might be caught on a wire or something, when I was taking mine out it got caught on a Green & Back wire, I saw that unhooked the wire and everything went as shown in the Video that wire was just above the steering column. Again I want to Thank You for the Great service, everything has 100% lifetime guaranteed and Great Price, Thank You
Have read many excellent reviews about these folks.I agree with the other reviewers. This is a 5 star company with high marks in all categories.
My repair place wanted $650+ to have my instrument cluster repaired. With the helpful video, easy shipping process and the fact they did EXACTLY what they said they would do, i was able to do this at less than 1/3 of that estimate working with GM Instrument Cluster Repair. While they offer a ton of, imho, very cool options, they did not pressure sell me on upgrades. GREAT, GREAT place to do business with if you need this type of repair. PS. love the lifetime warranty on their work. Not only do what they say they will do, but stand by what they say they will do. Thanks for the great service folks!
Just want to thank you for the excellent customer service and reasonable prices. I really appreciate your company. You are efficient, speedy and made my vehicle repairs very easy. Thanks so much.